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post #1 of 21 (permalink) Old 07-08-2009, 09:34 AM Thread Starter
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Ford tech hotline

Is being a phucking idiot one of the requirements for this job?


Just had to vent a little.

69 Grande'
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post #2 of 21 (permalink) Old 07-08-2009, 09:39 AM
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i work for the hotline, i'll answer your questions on here

Despite what you've heard, opportunity does not knock
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post #3 of 21 (permalink) Old 07-08-2009, 09:59 AM Thread Starter
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I hope you are joking.

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post #4 of 21 (permalink) Old 07-08-2009, 10:04 AM
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*beep* sorry that is an invalid question

yes i'm joking.

Despite what you've heard, opportunity does not knock
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post #5 of 21 (permalink) Old 07-08-2009, 05:31 PM
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I used to work on the tech line and I know all the people who are still there. They are not the most informed people about Fords however, they know very well their own product line.
If a question had to do with something OTHER than with their product line, then they may not have an answer.

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post #6 of 21 (permalink) Old 07-08-2009, 05:31 PM
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I work at an "asian" dealer, and found that if you close a Technical case with the reason code " No assistance provided", it gets you a rather fast phone call with a very knowledable person wanting to speak to you.
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post #7 of 21 (permalink) Old 07-08-2009, 05:38 PM Thread Starter
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Had a rather odd electrical/computer/drivability issue with a 7.3 e-van ambulance, provided in detail all my results etc., then I get a " be sure to check the compression"............well, compression test aint got a damn thing to do with my issue, and trust me, its not an easy task top perform on a e van. I will be lucky to get .2 for doing it, so dont insult me with your "read from the monitor" answers.

Tech hotline is a last resort, and is done to cover our ***. I did have them help on one truck with a wind noise, but thats it.

Punk *** kid outta college nevewr touched a tool in his life except the one between his legs. Only call them because the SM made me........again just for documentation.

I'll throw a PCM and wave good bye to the POS and be done with it.

And thank God they saw it fit to never put a diesel in an E van again.

69 Grande'
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5.15 @ 134.89
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post #8 of 21 (permalink) Old 07-08-2009, 05:51 PM
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Will Ford pay you actual clock time for diag on odd cases like that or are you screwed on the diag?
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post #9 of 21 (permalink) Old 07-08-2009, 05:56 PM Thread Starter
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This is an 03, but still in by the warr start date, I guess it sat on the lot a long time.

We get screwed over pretty good. You can m time some of it, but never get what you have in it. I did have one back in 04 they were gonna get into a buy back situation, told the SM to pay me the difference what warr would not pay and I'd fix it. Had to drive that POS 175 miles to get it to act up, 2 hours later it was fixed. Of course three weeks later they come out with a TSB for the proberm lol, prolly from my find no less.

Glad I dont get all the NVH and electrical stuff, would have to quit again lol.

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5.15 @ 134.89
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post #10 of 21 (permalink) Old 07-08-2009, 06:00 PM
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You maybe hitting the wrong button on your speed dial.....use the Ford button not the homotechual one ;-} .

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post #11 of 21 (permalink) Old 07-08-2009, 06:06 PM
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Niiice. That was pretty funny Lem.

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post #12 of 21 (permalink) Old 07-09-2009, 12:34 AM
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Hi Richter

You replied to my post on my 2007 freestyle and appreciate your help ,the IAC motor must be on the throttle body and only comes like that .One dealership wanted 860 to put it on and reset the cp and another one only wanted 510 for the same work .I havent done anything yet .The car is still surging when it is put in gear whether forward or reverse ,do you know if there is anything run by vacuum on the trans?Anyway I appreciate your opinion and am glad some guys like you are still available !!!MY Uncle was a service tech for Ford until the 80s ,he doesnt have all the high tech stuff needed now a days .Thanks Nick

We have the 62 FORD Galaxie Drag car back home and getting it cleaned up and tuned up for some goodtimes !! 460 AR Cobra Jet heads Dominator , offy portasonic , 620 Solid cam 60 over , fiberglass fenders and hood , Won several times at Pageland S.C.from Recent owner and won many nostalgia dragraces ,grudge runs at Farmington and Mooresville and Old Shuffletown when My Dad and uncle raced it !!! No Electronics ,footbrake car with C6 , Runs 6:80s 1/8 th mile
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post #13 of 21 (permalink) Old 07-09-2009, 07:07 AM Thread Starter
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Quote:
Originally Posted by Lem Evans View Post
You maybe hitting the wrong button on your speed dial.....use the Ford button not the homotechual one ;-} .
I want a red phone, tied to the red phone in Billy's office.......

69 Grande'
P51 headed 563
3070#'s
5.15 @ 134.89
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post #14 of 21 (permalink) Old 07-09-2009, 09:30 AM
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You would think they would take senior techs and promote them to tech guys, pay them good and this would prolly cut down on diagnosis time.

I feel bad for you guys working flat rate, you make on some but you really get screwed on others.

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post #15 of 21 (permalink) Old 07-09-2009, 09:33 AM Thread Starter
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Mornin's looking up, got some gravy CP jobs in the works.

Them 1000.00 rad jobs are nice, thank you 6.4.

69 Grande'
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3070#'s
5.15 @ 134.89
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