RULES for using the Classifieds Forums - How to keep from getting ripped off
I bring this to you as a federal investigator, that has been ripped off, and wasn't able to do anything about it. Imagine being in law enforcement and not being able to do anything!
If your the seller: Use paypal! Yes paypal is not a perfect system, but if you ship to confirmed address and use delivery confirmation, and do not charge a paypal surcharge you stand a good chance of getting your money back if someone claims they didn't recieve a package. I just had a 1696 dollar refund. It took 74 days but I got my money back! Also when using paypal don't accept credit card payments through paypal, Credit Card companies have built in fraud systems in place that make it hard to dispute their cardholders claims. Discover card is the worst. ( I am not knocking Discover, I am just stating that they have good fraud protection, as a cardholder this is great. As a merchant trying to get your scammed money back it is aweful! They take care of their cardholders, even the dishonest ones. In this situation it dosent hurt to call the loss and prevention team and give them your side of the story. They will most of the time record this conversation and use it to help factor their refund, and or reversal. Paypal is a middleman for money, but if a customer uses a credit card, paypal is bound by the credit card companies policies, which means they have to instantly refund the money if their is a dispute and the credit card company has 74 days to make a judgement for you or their scammer!If you receive money orders, give many days until they clear before you ship! Postal money orders are showing up counterfeit more and more. If you ship before it clears you can and will eat it if it is counterfeit.
If you are the buyer: Purchase postal money orders if you don't have paypal. Make copies of the money order stub, and the shipping label, itemize what is in the envelope as payment for goods and list the goods. Also keep all records of coraspondance albeit it mail or telephone, dates times etc.. Use overnight or second day, or at least some type of registered mail. If a postal money order is cashed and goods are not recieved, you can file a claim with the post office. The post office has federal agents that carry guns that will bust thiefs, and have full arrest authority, and they will even do stakeouts and pose as mailmen when delivering packages once someone is under investigation!
Here are the procedures for filing complaints. First and foremost file a complaint with your local PD, that has juristiction in your area you live. Take copies of the above mentioned items. Second call the PD where the package was sent to, and file a police report. Also you can go to the Website for the FBI internet fraud investigations. I beleive it is called ice, but i'm not sure. I had varying effects when doing all these things, but it has helped sometimes. Alot of it has to do with the PD"S and policies dealing with internet and fraud.
My 1696 dollars scam, started when I took a paypal payment for a shipment. I shipped to a confirmed address and didn't charge a surcharge, I also used delivery confirmation, but the shipper didn;t get a signiture. (YOu must request signiture!!!!, the buyer laughed in my face on the phone, stating he recieved my package, but since it wasnt signed for, he was going to get his money back. I Kept all records of phone conversations. I transcribed not recorded! (This work in some states, but in some you can get in trouble for recording conversations!) I called the cardholders company (discover) and explained what the customer had said. I called the shippers loss and prevention and it was cleared through the driver that the package had been in fact delivered. It was his first stop of the day, and he took the loss and prevention team back to the house, without directions! I know all of this is alot, but it is hard to lose your mechandise, especially 1696 dollars worth. I hope some of this helps. I can't promise that it will work for you, but it definatly got me my money back, and might help some of you.
FOUND THIS ON THE OTHER SITE THAT jmood45 IS ON NOW
FTC toll free hotline: 877-FTC-HELP (877-382-4357)
FTC online complaint form (http://www.ftc.gov
Canadian PhoneBusters hotline: 888-495-8501
Internet Fraud Complaint Center (http://www.ic3.gov
Software Piracy (http://www.siia.net/piracy/report.asp
Non-emergency number for your local police department.