I recently emailed Ebay concerning the +12,000 listings for "performance chips and programmers", this is the response and then my rebuttal.
On 4/13/08, eBay Customer Support <[email protected]> wrote:
Thank you for writing eBay in regard to your report about multiple
listings for vehicle performance chips that include misleading
I understand your concern in this situation. Because eBay only houses
the auctions, instead of running the auctions, eBay is not involved in
the actual transaction between Buyers and Sellers. As a result, we have
no control over the quality, safety or legality of the items advertised
the truth or accuracy of the listings.
If you are interested in bidding on an item, we encourage you to email
the seller for additional information. Before bidding, be sure to ask
the seller specific questions regarding age, authenticity, and condition
of the item. In the unlikely event that the seller doesn't respond, you
might reconsider bidding on the item.
Also, if you're particularly knowledgeable about a specific item, we
recommend that you contact the seller. Sellers are usually grateful for
any information that their bidders can provide, as they may have been
misinformed about the item when they acquired it.
If something does go wrong with your eBay purchase, you'll be protected
by our buyer protection programs. For example, if you don't receive your
item after you make a payment, you may be able to file an Item Not
Received or Significantly Not as Described dispute.
For more information about eBay buyer protection programs, go to:
Thank you for your time.
eBay Motors Customer Support
How could it not be of concern to Ebay Motors that likely 1000's of people are viewing the 12,000+ listings for "chips or programmers" which are simply bogus scams? These listings are not simply misleading, their a blatant lie.
I suppose I had the wrong impression about Ebay and what they stand for. Yes, there are a lot of good honest people, unfortunately they are the ones buying misrepresented items. There seems to be an ever increasing number of dishonest people who are looking for the next little scam and your response to my email is music to their ears.
By the way, the feedback system is STILL terribly tainted and strongly favors the seller. ALL the sellers in which I have dealt with, will only leave FB after me (the buyer). I have even asked sellers for FB and they will quite simply respond, "I will leave FB after you". The "hostage FB" has buyer's scared to leave anything but +FB, whether its appropriate or not. The seller should only be able to indicate whether or not the item was paid for, a "yes or no" basically. If the item wasn't paid for, the seller would not have shipped it, so their FB is almost unnecessary in the first place. What about the seller's protection you might ask? If the payment isn't made in xx days, big deal, a system is already in place for the "non-paying bidder", so the seller is protected. Not only that, the seller hasn't lost anything anyway, other than the time it took them to list the item and then relist it.
Please consider these things and thank you for your time.